We will do everything we can to ensure that your order arrives with you in time and in perfect condition. We also appreciate how important it is that we offer you the most cost effective way of getting your order to you. For this reason we use both the international postal system and an express courier service dependent on your individual requirements. Should you live on the Island of Mallorca we offer a personal delivery service. When we receive your enquiry we will send you a quotation detailing the cost of delivery.
All you need to do is to complete the customer enquiry form on our website and let us know the date you would like to receive your confectionery so that we can select the best delivery service and price for you. If your order is a gift for someone special and needs to be delivered on or before a particular date please include this information with your order so that we can also select the most appropriate delivery service.
We take great care in hand packing your order. All your confectionery will first be placed into gift boxes and then packed into a reinforced postal box to ensure that it arrives in the best possible condition. Dependent on where you live and particularly during the summer months we use heat resistant packaging so that we can guarantee that your confectionery arrives in perfect condition anywhere in the world. This packaging uses insulated containers to maintain a regular interior temperature until delivery, regardless of the outside weather and temperature.
We prefer to use registered delivery even when using the international postal system so that we can keep you informed of the progress of your shipment from the time you place your order until its final delivery. A signature is normally required upon delivery.
All our prices are quoted in euros and payment has to be made in this currency via PayPal or by bank transfer whichever you prefer. We will send you an invoice confirming your order and our bank account details.
We use PayPal because it is an easy and safe way for our customers to make a payment on-line. PayPal hides your financial details so you don’t share them online when you make a payment. All you need is your email address and password.
You can register your bank account, credit card or debit card with PayPal by simply choosing which one you prefer to use. You don’t necessarily need to have a PayPal account as they offer the facility to make a payment as a PayPal guest.